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OHQ's records are enough evidence of a charge that is payable unless they are shown to be wrong. Customer will certainly utilize its affordable endeavours to alert OHQ of any billing conflict within fourteen (14) days of invoice of an invoice, adhering to the process outlined in Area 15. If Customer disagreements an invoice, the invoice has to remain to be paid in a timely manner nonetheless OHQ will certainly credit or refund Consumer if it is later on sensibly identified by OHQ or pursuant to the dispute resolution process laid out in Area 15 that the invoice was inaccurate and the Customer is qualified to a credit rating or reimbursement.

Such alterations may consist of, without restriction, changes for the Membership Charges or Use Costs for OHQ Paid Solutions, modifications to the use allocations included in the Rates Plans, and discontinuation of Rates Strategies. (a) Each such modification will certainly take effect after sensible development composed notification is given to Customer (for instance, by being published to the OHQ Site), other than that any kind of such revision that affects a Selected Paid Service will put on Consumer beginning at the beginning of a Paid Service Term starting no less than thirty (30) days from the day which OHQ offers notification of such revision to Client according to Area 16.8.

If Client does not end its usage of any afflicted Selected Paid Solution prior to the efficient date of such modification, Customer will be considered to have agreed to such modification with respect to such Selected Paid Service. (b) If a Rates Strategy selected by Customer is ceased, OHQ will certainly offer Client with affordable breakthrough notification of no less than thirty (30) days and Client will be provided the alternative of picking a brand-new Rates Plan from then-current prices plans supplied by OHQ.

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For evasion of question, this paragraph does not apply to modifications to the Rate List, which are resolved in Area 7 (verbatim virtual receptionists).1. Consumer represents that all details offered by Client and its customers to OHQ (including, without limitation, all contact info and details concerning Client's Credit rating Card) is exact, up-to-date and complete at the time it is provided to OHQ

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Customer has to in all times conform with all regulations, regulations, requirements and codes relevant about its use OHQ Offerings and the Consumer's supply of its item and solutions to its customers. Client will not make use of any kind of OHQ Offerings to take part in, or to encourage or help others to take part in, any unlawful or deceitful activities.

If a brand-new Paid Solution Term begins earlier than three (3) days after such e-mail is sent, Client will incur the suitable Membership Charge for the brand-new Paid Service Term (the ""). The effective date of such discontinuation will be either (i) the Asked For Discontinuation Day, or must Customer not specify a Requested Discontinuation Day, (ii) the last day of the Last Paid Solution Term.

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Where Consumer terminates pursuant to this Section 10.1(b): (i). The Membership Charges that have been pre-paid will certainly be preserved and the OHQ Offerings readily available to Customer up until the last day of the Last Paid Solution Term (subject to reinstatement fees under provision 10.3(e)) and the extra balance of the Prepaid Use Credit history will certainly be kept by OHQ for future usage by Client if Consumer decides to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Complying with discontinuation of any type of OHQ Service, OHQ will certainly not be liable whatsoever for responding to calls, taking or supplying messages, or executing any type of other activities about such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ may terminate Customer's Account and Consumer's access to the Account.

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(e) Adhering to termination of any kind of OHQ Services, OHQ will have no commitment to renew or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to reinstate or otherwise recommence an ended OHQ Solutions, OHQ might need that Consumer pay a reinstatement fee of $30 (to cover OHQ's sensible expenses in processing the reinstatement) Info accumulated by OHQ from Consumer and its callers might be made use of, divulged and shared by OHQ according to OHQ's privacy policy as offered on the OHQ Site ("") and as may be amended every now and then.

The Controller thus appoints the Processor with respect to processing tasks carried out in the program of the arrangement of assistant solutions. OHQ and Customer recognize and concur that the Processor is subject to the following commitments: The Cpu will adhere to the appropriate Information Defense Laws and have to: (a) only act upon the written directions of the Controller and guarantee those acting under their authority do the exact same; (b) ensure that people refining the data undergo an obligation of confidence; (c) use its finest endeavours to secure and shield all individual data from unauthorised or unlawful processing, consisting of (but not restricted to) unintended loss, devastation or damages; (d) make certain that all handling fulfills the requirements of the GDPR and related Information Protection Laws; (e) ensure that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the prior approval of the Controller; notify the Controller of any intended modifications concerning Sub-Processors; they execute a written contract consisting of the very same information protection commitments as established out in these Terms; understand that any failing on the part of the Sub-processor to adhere to the Information Defense Regulation, the Processor continues to be completely responsible to the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in supplying subject gain access to and allowing data based on exercise their legal rights under the Information Defense Laws.

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The Controller will perform ample and ideal onboarding and due diligence checks for all Cpus, with a complete assessment of the obligatory Data Security Regulation demands. The Controller will verify that the Processor has appropriate and documented processes for information breaches, data retention and data transfers in place. The Controller shall acquire evidence from the Cpu as to the: (a) verification and dependability of the workers made use of by the Cpu; (b) any type of certifications, certifications and policies as described in the onboarding process; (c) technical and functional steps made use of in safeguarding the Personal Information; and (d) procedures in location for allowing information based on exercise their legal rights, including (however not limited to), subject access demands, erasure & correction treatments and restriction of processing steps.