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OHQ's documents are adequate proof of a fee that is payable unless they are shown to be wrong. Client will certainly use its sensible endeavours to alert OHQ of any invoice dispute within fourteen (14) days of receipt of an invoice, complying with the process outlined in Area 15. If Client disputes an invoice, the billing needs to remain to be paid promptly however OHQ will credit or refund Consumer if it is later on fairly figured out by OHQ or according to the conflict resolution process outlined in Section 15 that the invoice was incorrect and the Client is entitled to a credit history or refund.

Such alterations may consist of, without constraint, adjustments to the quantities of the Membership Costs or Use Costs for OHQ Paid Services, adjustments to the use allowances included in the Pricing Strategies, and discontinuation of Prices Plans. (a) Each such modification will certainly take result after sensible advance created notice is supplied to Client (as an example, by being published to the OHQ Website), except that any type of such modification that affects a Selected Paid Solution will put on Customer beginning at the start of a Paid Service Term beginning no much less than thirty (30) days from the date which OHQ supplies notice of such modification to Consumer in accordance with Section 16.8.

If Customer does not end its use of any type of affected Selected Paid Service before the efficient day of such alteration, Client will certainly be deemed to have actually agreed to such modification with regard to such Selected Paid Service. (b) If a Rates Plan selected by Consumer is ceased, OHQ will offer Client with sensible development notice of no much less than thirty (30) days and Customer will be given the choice of picking a new Rates Strategy from then-current rates plans offered by OHQ.

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For evasion of question, this paragraph does not relate to adjustments to the Price Checklist, which are addressed in Area 7 (virtual phone receptionist).1. Consumer represents that all information given by Consumer and its customers to OHQ (including, without constraint, all contact information and info regarding Customer's Credit report Card) is exact, current and total at the time it is offered to OHQ

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Customer needs to at all times abide by all laws, policies, criteria and codes applicable in link with its use of OHQ Offerings and the Consumer's supply of its product or services to its customers. Client will not make use of any type of OHQ Offerings to involve in, or to motivate or assist others to engage in, any type of illegal or fraudulent tasks.

If a brand-new Paid Service Term begins earlier than 3 (3) days after such email is sent, Consumer will certainly sustain the appropriate Membership Charge for the brand-new Paid Solution Term (the ""). The effective day of such termination will be either (i) the Asked For Termination Day, or should Client not state a Requested Discontinuation Date, (ii) the last day of the Final Paid Solution Term.

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Where Customer ends pursuant to this Area 10.1(b): (i). The Registration Costs that have actually been pre-paid will certainly be preserved and the OHQ Offerings readily available to Client until the last day of the Last Paid Solution Term (based on reinstatement charges under clause 10.3(e)) and the extra balance of the Prepaid Use Credit history will be maintained by OHQ for future usage by Consumer if Client chooses to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Following termination of any type of OHQ Service, OHQ will not be responsible by any means for answering calls, taking or supplying messages, or performing any type of various other tasks in link with such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ may terminate Consumer's Account and Consumer's access to the Account.

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(e) Complying with termination of any type of OHQ Services, OHQ will have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to reinstate or otherwise recommence a terminated OHQ Services, OHQ might need that Customer pay a reinstatement charge of $30 (to cover OHQ's affordable costs in processing the reinstatement) Info accumulated by OHQ from Consumer and its customers might be utilized, divulged and shared by OHQ according to OHQ's privacy policy as readily available on the OHQ Internet Site ("") and as may be changed once in a while.

The Controller hereby selects the Processor with regard to processing tasks taken on during the arrangement of receptionist solutions. OHQ and Client recognize and concur that the Cpu undergoes the following responsibilities: The Processor shall follow the pertinent Data Protection Laws and should: (a) just act upon the created directions of the Controller and make certain those acting under their authority do the very same; (b) ensure that people refining the information undergo an obligation of confidence; (c) utilize its best efforts to safeguard and shield all personal data from unauthorised or unlawful processing, consisting of (however not restricted to) unexpected loss, destruction or damage; (d) ensure that all handling meets the requirements of the GDPR and related Information Security Laws; (e) make sure that where a Sub-Processor is used, they: just engage a Sub-Processor with the prior approval of the Controller; notify the Controller of any kind of desired adjustments concerning Sub-Processors; they carry out a written contract consisting of the very same data defense commitments as set out in these Terms; comprehend that any type of failure for the Sub-processor to abide by the Data Security Rule, the Processor remains fully reliant the Controller for the performance of the Sub-Processor's commitments; and aid the Controller in supplying subject accessibility and permitting information subjects to exercise their legal rights under the Data Protection Laws.

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The Controller will perform adequate and proper onboarding and due persistance checks for all Processors, with a full evaluation of the necessary Data Security Law demands. The Controller shall validate that the Processor has sufficient and documented processes for data breaches, data retention and information transfers in position. The Controller will get evidence from the Processor as to the: (a) confirmation and reliability of the employees used by the Processor; (b) any kind of certificates, certifications and policies as described in the onboarding process; (c) technical and functional procedures made use of in guarding the Personal Information; and (d) procedures in location for permitting data based on exercise their legal rights, consisting of (but not restricted to), subject access demands, erasure & rectification procedures and constraint of handling actions.