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Best Virtual Receptionist Services Free Trial

Published Aug 01, 24
6 min read


OHQ's records suffice evidence of a charge that is payable unless they are shown to be wrong. Client will certainly utilize its affordable endeavours to notify OHQ of any type of invoice disagreement within fourteen (14) days of receipt of a billing, adhering to the procedure outlined in Section 15. If Consumer conflicts an invoice, the billing needs to remain to be paid promptly however OHQ will attribute or refund Client if it is later reasonably identified by OHQ or pursuant to the disagreement resolution procedure described in Area 15 that the billing was wrong and the Customer is qualified to a credit rating or reimbursement.

Such alterations might include, without restriction, adjustments for the Registration Fees or Use Fees for OHQ Paid Solutions, adjustments to the use allocations included in the Pricing Plans, and discontinuation of Prices Strategies. (a) Each such alteration will work after sensible breakthrough written notification is provided to Consumer (for instance, by being uploaded to the OHQ Site), other than that any kind of such alteration that affects a Selected Paid Service will relate to Customer beginning at the commencement of a Paid Service Term beginning no less than thirty (30) days from the date which OHQ supplies notification of such modification to Consumer in conformity with Section 16.8.

If Consumer does not end its use any kind of affected Selected Paid Solution before the effective date of such alteration, Client will be regarded to have actually accepted such modification with regard to such Selected Paid Service. (b) If a Rates Plan selected by Customer is ceased, OHQ will provide Customer with affordable advancement notice of no less than thirty (30) days and Client will certainly be given the choice of picking a new Prices Strategy from then-current rates strategies used by OHQ.

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For evasion of doubt, this paragraph does not relate to modifications to the Cost Listing, which are resolved in Area 7 (virtual receptionist dental office).1. Consumer represents that all details supplied by Client and its customers to OHQ (consisting of, without constraint, all call information and info pertaining to Client's Charge card) is accurate, current and complete at the time it is given to OHQ

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Client needs to in any way times abide by all legislations, guidelines, requirements and codes relevant about its usage of OHQ Offerings and the Consumer's supply of its product and solutions to its callers. Consumer will certainly not utilize any OHQ Offerings to involve in, or to encourage or help others to engage in, any type of unlawful or deceptive activities.

If a new Paid Solution Term begins earlier than 3 (3) days after such e-mail is sent, Client will certainly sustain the appropriate Subscription Charge for the brand-new Paid Service Term (the ""). The effective day of such termination will be either (i) the Requested Discontinuation Date, or ought to Customer not mention a Requested Termination Date, (ii) the last day of the Final Paid Solution Term.

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Where Consumer ends according to this Area 10.1(b): (i). The Membership Fees that have actually been pre-paid will be maintained and the OHQ Offerings available to Customer until the last day of the Last Paid Service Term (subject to reinstatement charges under provision 10.3(e)) and the unused equilibrium of the Prepaid Use Debt will certainly be maintained by OHQ for future use by Consumer if Customer chooses to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any type of OHQ Solution, OHQ will not be responsible in any method for answering calls, taking or delivering messages, or doing any type of other tasks in link with such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ might terminate Client's Account and Consumer's accessibility to the Account.

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(e) Adhering to discontinuation of any OHQ Services, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Providers, OHQ might call for that Customer pay a reinstatement charge of $30 (to cover OHQ's affordable prices in processing the reinstatement) Info accumulated by OHQ from Client and its customers may be used, disclosed and shared by OHQ according to OHQ's personal privacy plan as available on the OHQ Web Site ("") and as might be changed every now and then.

The Controller hereby designates the Processor relative to processing tasks taken on throughout the provision of receptionist solutions. OHQ and Customer acknowledge and concur that the Cpu undergoes the complying with responsibilities: The Cpu will adhere to the appropriate Data Protection Laws and should: (a) just act upon the created guidelines of the Controller and make certain those acting under their authority do the very same; (b) make sure that individuals processing the information go through a duty of self-confidence; (c) utilize its ideal efforts to guard and protect all personal information from unauthorised or unlawful handling, consisting of (however not limited to) unintended loss, devastation or damage; (d) make sure that all processing fulfills the demands of the GDPR and associated Data Protection Regulation; (e) make certain that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the previous permission of the Controller; educate the Controller of any type of intended modifications worrying Sub-Processors; they execute a created contract containing the same information security obligations as laid out in these Terms; recognize that any type of failing for the Sub-processor to abide with the Information Protection Rule, the Cpu remains totally reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and assist the Controller in providing subject access and enabling data based on exercise their civil liberties under the Information Security Laws.

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The Controller will perform appropriate and ideal onboarding and due persistance checks for all Cpus, with a full assessment of the compulsory Information Security Regulation needs. The Controller will confirm that the Processor has appropriate and documented processes for data violations, information retention and information transfers in place. The Controller will acquire evidence from the Cpu as to the: (a) verification and dependability of the employees utilized by the Processor; (b) any certifications, accreditations and policies as described in the onboarding procedure; (c) technological and functional actions used in safeguarding the Personal Data; and (d) treatments in place for allowing data based on exercise their civil liberties, consisting of (yet not restricted to), subject accessibility requests, erasure & correction treatments and limitation of handling steps.